FAQ's

    What are your shipping times?

    We offer 48hrs tracked delivery for all orders.

    Do you ship internationally?

    No, we currently only ship within the UK and Ireland.

    What is your return policy?

    We accept returns within 30 days of purchase, provided the items are in original condition and packaging.

    How can I track my order?

    You can track your order using the Royal Mail tracking app once it has been shipped.

    What payment methods do you accept?

    We accept all major credit cards, PayPal, and other digital payment methods.

    Are your products covered by a warranty?

    Yes, all our products come with a one-year warranty covering manufacturing defects, except for EV chargers, which come with a two-year warranty.

    How do I set up my new device?

    You can find setup guides and instructional videos on the product page and in our Help Center.

    Can I change or cancel my order after it's been placed?

    Orders can be changed or cancelled within 24 hours of placement. Please contact our customer service team immediately for assistance.

    Do you offer technical support for your products?

    Yes, we provide technical support. Contact our helpdesk via email or phone for assistance.

    What measures do you take to ensure product quality?

    We rigorously test all our products to meet high quality and safety standards. Our products also come from certified eco-friendly sources to ensure minimal environmental impact.